Frequently Asked Questions

Everything you need to know about your TV Store Online shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your fan gear for a specific event or premiere.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Simply use our online portal to generate a return label and send your items back for a full refund or exchange.

Are your products officially licensed?

Yes, 100% of our products are officially licensed. We work directly with major film studios, television networks, and comic book publishers to ensure all apparel and accessories are authentic.

How do I know which size to order?

Each product page features a detailed 'Size Guide' link. We recommend measuring a shirt you already own that fits well and comparing it to our measurements to ensure the perfect fit.

Do you ship internationally?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.